AI Chatbot & Voicebot Development | Automated Customer Service
Chatbot agency in Africa specialized in ChatGPT, Claude, and voicebots. Automate your 24/7 customer service and reduce your costs by 70%
- 24/7 available customer service
- Support cost reduction (up to 70%)
- Instant and consistent responses
- Seamless integration with your tools
- Continuous improvement through AI
About This Service
Picture this: A customer contacts you at 3 AM. They have an urgent question. Your team is sleeping. What happens? They leave frustrated, or worse, go to your competitor.
Now, picture the same scenario with an AI chatbot. Instant response. Satisfied customer. You sleep peacefully.
That's the power of an AI chatbot. Not just a tech gadget. A real assistant that works when you can't. 24 hours a day. 7 days a week. No holidays. No breaks.
Your Customer Service Never Sleeps
You know what's expensive in customer service? Overtime. Teams running continuously. Calls piling up during peak hours. Customers waiting.
An AI chatbot changes all that. It handles up to 80% of your requests automatically. Recurring questions? Solved. Opening hours? Answered instantly. Order tracking? Available in one click.
Concrete result: up to 70% reduction in your support costs. Your team focuses on complex cases. Your customers are satisfied. You save money.
And the best part? It works even when you're sleeping.
Chatbot or Voicebot: The Choice That Changes Everything
Hesitating between a text chatbot and a voicebot? Good news: we master both. And we guide you to the right choice.
The text chatbot is your daily ally. It lives on your website, WhatsApp, Messenger. It responds in seconds. It understands natural language. It learns from every conversation. Perfect for customer support, lead qualification, FAQs. From €200, delivered in 1-2 weeks.
The voicebot is the premium experience. Natural voice interaction. Like talking to a human, but available 24/7. Ideal for call centers, voice commands, smart assistants. From €600, delivered in 3-4 weeks.
We don't sell you one or the other. We advise you on the one that matches your need. Your sector. Your customers. Your objectives.
ChatGPT, Claude, Dialogflow: We Choose For You
You've heard of ChatGPT? It's our preferred technology. Why? Because it understands context. It generates natural responses. It learns from every interaction. It's conversational intelligence at its best.
But ChatGPT isn't always the solution. Sometimes, Claude fits better. Why? Enhanced security. Deep contextual understanding. Perfect for healthcare, finance, long conversations.
And Dialogflow? We use it when you need Google Workspace integration. Mature ecosystem. Numerous integrations. Solid and proven solution.
We don't impose a technology on you. We choose the best one for your project. Your budget. Your security constraints. That's our expertise.
What We Create For You
Intelligent text chatbots that live on your site, WhatsApp, Messenger. They understand natural language. They respond contextually. They improve every day.
Voice voicebots for natural interactions. Call centers. Voice assistants. Voice commands. The human experience, automated.
Multi-channel AI agents that talk to your customers everywhere. Website. WhatsApp. Email. Phone. One experience, multiple channels.
CRM integrations that connect your chatbots to your systems. Salesforce. HubSpot. Your databases. Your APIs. Everything synchronized. Automatically.
Results That Speak
24/7 customer service: Your customers get instant answers, even at night. 70% cost reduction. Improved customer satisfaction.
Lead qualification: Your chatbots collect information. They score automatically. They route to your sales teams. Your salespeople no longer waste time on bad leads.
Technical support: Automatic resolution of common problems. Ticket creation for complex cases. Reduced workload. Your teams focus on what matters.
We don't promise you the moon. We deliver measurable results. Real savings. Improved customer satisfaction.
Technologies: OpenAI GPT (ChatGPT), Claude (Anthropic), Google Dialogflow, Microsoft Bot Framework, Webhooks, REST API, Firebase, AWS
Choose Your Package
Select the perfect package for your needs. All packages include our quality guarantee and professional support.
Starter
Basic chatbot
- Simple text chatbot
- Up to 50 predefined responses
- Basic web integration
- Team training
- 1 month support
Pro
Complete intelligent chatbot
- Advanced AI chatbot
- Voicebot included
- Complete CRM integration
- Analytics and reporting
- Custom AI training
- Priority support
- 3 months maintenance
Premium
Complete conversational ecosystem
- Multiple specialized chatbots
- Advanced voicebots
- Complex integrations
- Advanced analytics and A/B testing
- Continuous AI training
- Dedicated 24/7 support
- 6 months maintenance
- Guaranteed scalability
💯 100% Satisfaction Guarantee • 🔒 Secure Payment • ⚡ Fast Delivery
Our 4-Step Creation Process
Our proven process ensures quality results and smooth collaboration at every step
Step 1
Step 1: Analysis of your conversational needs
Step 2
Step 2: Design of chatbot architecture
Step 3
Step 3: AI training and customization
Step 4
Step 4: Testing, deployment and optimization
Frequently Asked Questions
Find answers to common questions about our service
A chatbot is a text conversational assistant available on your website, WhatsApp, or Messenger. A voicebot is a voice assistant that interacts by voice (phone, Alexa, Google Assistant). Chatbot = text, voicebot = voice. We develop both and advise you on the best solution according to your needs.
Cost depends on complexity. A simple chatbot (50 responses) starts at €200. An advanced AI chatbot with ChatGPT/Claude can cost €600-1200. A voicebot starts at €600. Development with ChatGPT/Claude offers better understanding but costs more than Dialogflow. We offer a free personalized quote.
ChatGPT offers advanced contextual understanding, natural responses, and continuous learning. Ideal for chatbots requiring deep conversational intelligence. Dialogflow is better for projects requiring Google Workspace integration or specific Google features. We master both and advise you according to your needs.
An AI chatbot can handle up to 80% of common requests (FAQ, hours, prices, order tracking). For complex cases, the chatbot automatically transfers to a human agent. Result: 70% cost reduction, 24/7 service, and improved customer satisfaction. It's a complement, not a total replacement.
A simple chatbot (50 responses): 1-2 weeks. An advanced AI chatbot with ChatGPT/Claude: 3-4 weeks. A voicebot: 3-4 weeks. A complete conversational ecosystem: 4-6 weeks. Timeline depends on complexity, integrations, and revisions. We always respect agreed deadlines.
Yes, all our packages include a support period. Starter includes 1 month, Pro includes 3 months, and Premium includes 6 months. We also offer monthly maintenance contracts for continuous improvements, AI training, new features, and technical support.
Yes, we are based in Benin and work with companies throughout Africa and worldwide. We offer multilingual support (French and English) and adapt our solutions to local contexts and specific needs of the African market.
Yes, absolutely! We integrate your chatbots with all major CRMs (Salesforce, HubSpot, Pipedrive, etc.) and your existing systems. Automatic data synchronization, contact creation, ticket updates, and custom workflows. CRM integration is included in our Pro and Premium packages.
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